Index
of Publication Scheme sections:
 |
Publication
Scheme Other languages and formats |
|
Contents Index |
|
Part
1 Introduction |
|
Part
2 Classes of Information |
|
Part
3 Inspection and Monitoring Bodies |
To comply with Section 75 of the Northern Ireland Act 1998, this publication scheme will be made available on request in alternative formats as appropriate.
You can contact us by writing to:
Northern
Health and Social Services Council
Houston's Mill Site
10A Buckna Road
Broughshane
Ballymena
BT42 4NJ
| Freephone | 0800 917 0222 |
| Telephone | 028 2586 3950 |
| Fax | 028 2586 3951 |
Click here to e-mail us at info@nhssc.n-i.nhs.uk
Part
2: The Classes of Information - continued
Class 5. AIMS, TARGETS AND ACHIEVEMENTS
DEFINITION: Financial targets, aims and objectives and key performance
indicators.
Published documents available to members of the public on request:
| Content Title | Content Description | Format of Information | Date available from | Frequency of Update |
| Complaints Protocol | Outlines the role of the Council in the HPSS complaints procedure | Hard copy | 2001 | As required |
| Research Code of Conduct | Guidelines on performing research projects | Hard copy | 1998 | As required |
| Annual Review | Overview
of the year’s activities (including expenditure) |
Website and hard copy | 1992 On website from 2002 |
Annually |
| Business Programme | Work plan for the forthcoming year | Website and hard copy | 1991 | Annually |
| Equality Scheme | Outlines commitment to comply with Section 75 of the Northern Ireland Act 1998 | Website, hard copy and tape | 2001 | As required |
| Annual Progress Report for the Equality Commission | Report on compliance with Equality Scheme | Hard copy | 2002 | Annually |
Other useful references/links:
|
Listening…Acting
…Improving, Guidance on handling HPSS Complaints (1996 &
2000) - Planning & Performance Management Directorate, Room
D14, Castle Buildings, Stormont, BELFAST, BT4 3SF.
|
| Equality
Commission, Equality House, 7-9 Shaftsbury Square, BELFAST, BT2 7DP. Telephone: 028 9050 0600 Fax: 028 9033 1544 Text phone: 028 9032 0861 E-mail address: information@equalityni.org Website: www.equalityni.org |
DEFINITION: The range of services that we provide for the HPSS and how
we deliver these.
Published documents available to members of the public on request:
| Content Title | Content Description | Format of Information | Date available from | Frequency of Update | ||||||||||||||||
| Information Leaflet | Outlines the role of the Council | Hard copy (large print) and tape | 2001 | As required | ||||||||||||||||
| Posters | Contact details for the Council | Hard copy | 2001 | As required | ||||||||||||||||
| Your Guide to Leaflets (Numbers 1-7, & 9) |
Details patients’/service users rights to health and social care:
|
Website, hard copy (large print)& tape. Available in other languages - Irish, Urdu & Chinese. Number 9 leaflet is also also translated into: Portuguese, Polish, Mandarin, Lithuanian and Latvian. |
2001 | As required | ||||||||||||||||
| Work Programme | Work plan for the forthcoming year | Website and hard copy | 1991 | Annually | ||||||||||||||||
| Annual Review | Overview of the year’s activities | Website and hard copy | 1992
On web site from 2002 |
Annually | ||||||||||||||||
| NHSSC Complaint Leaflet | Details how to complain about the Council | Website/hard copy (large print) | 1991 On web from 2003 |
As required |