These
are the sections of this year's report. Click on the title to read the
section:
 |
Message
from the Chairman |
|
New Look Information Leaflet and Poster for NHSSC |
|
Joint
Council Conference |
|
Visits |
|
Contacts |
|
Finance |
|
Members' Attendance |
To obtain any of our publications in an alternative format or language, please contact the office
This is the latest Annual Review of the Council's activities, and covers the period April 2004 to March 2005. We hope you find it informative.
You can contact us by writing to:
Northern
Health and Social Services Council
8 Broadway Avenue
Ballymena
BT43 7AA
Phone:
028 2586 3950
Minicom: 028 2586 3950
Fax: 028 2586 3951
Freephone: 0800 917 0222
Click here to e-mail us at info@nhssc.n-i.nhs.uk
| Contacts We can help if you have a query about health and social care or require assistance with making a complaint. In the past year 638 enquiries were dealt with, assistance was provided with making 165 complaints and an increased number of hits were recorded to our website. Remember the NHSSC deals solely with health and social care issues not social security issues such as benefits. Anyone with a benefit related query should contact their local Social Security Office. Visit www.ssani.gov.uk for an A-Z list. Treatment
and care was by far the most common reason for complaint. This was
followed by staff attitude, care management packages and child care
access. If you want to change something for the better or want to
make sure no-one else experiences what you have been through consider
using the HPSS Complaints Procedure. Jacqueline McNeill, Information/Complaints
Officer is on hand to help you through the process. |
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