These
are the sections of this year's report. Click on the title to read the
section:
To obtain any of our publications in an alternative format or language, please contact the office
This is the latest Annual Review of the Council's activities, and covers the period April 2005 to March 2006. We hope you find it informative.
You can contact us by writing to:
Northern
Health and Social Services Council
Houston's Mill Site
10A Buckna Road
Broughshane
Ballymena
BT42 4NJ
| Freephone | 0800 917 0222 |
| Telephone | 028 2586 3950 |
| Fax | 028 2586 3951 |
Click here to e-mail us at info@nhssc.n-i.nhs.uk
| Contacts We can help if you have a query about health and social care or require assistance with making a complaint. In the past year 503 enquiries were dealt with, a decrease on the previous year. Assistance was provided with making 176 complaints, a slight increase on the previous year. Treatment and care was the most common reason for complaint. This was followed by care management packages. An increased number of hits were recorded to our website. Remember the NHSSC deals solely with health and social care issues not social security issues such as benefits. Anyone with a benefit related query should contact their local Social Security Office. Visit www.ssani.gov.uk for an A-Z list. If you want to change
something for the better or want to make sure no-one else experiences
what you have been through consider using the HPSS Complaints Procedure.
Jacqueline McNeill, Information/Complaints Officer is on hand to
help you through the process. |